Parrish Arturi

Digital & Client Experience Transformation Leader

Pioneered digital channel growth and customer experience strategy at Fidelity
Transformed TIAA’s B2B experience to drive engagement and product adoption
Expert in integrating digital, AI, marketing, and operations for measurable business impact
Vice Chair of CXPA and Advisory Board Member for Wake Forest Business Analytics

Click here to learn more about Parrish Arturi.

Duration:

30 60

Variant

$500

AREAS OF EXPERTISE

Business Development/Sales

Change Management

Digital Transformation

Executive Coaching

Operational Efficiency

INDUSTRY EXPERIENCE

Banking

Business/Professional Services

Financial Services

Questions to Ask Parrish Arturi

How do I align digital transformation with cultural change to sustain long-term success?
What strategies and tactics have proven most effective in creating seamless, client-centered experiences across channels
How can leaders leverage digital, AI and analytics to personalize customer journeys and drive growth, efficiency and increased loyalty?

Hear from Parrish Arturi on The Wisory Podcast

Get to Know Your Advisor

Podcast: How Fidelity Embedded Customer Experience Across the Business, With Parrish Arturi

In this podcast episode, Parrish offers a couple distinct ideas on how emergent CCOs can embed their silo and the overall idea of customer experience across their business.

Cited in Outside In: The Power of Putting Customers at the Center of Your Business

Parrish is cited in Outside In: The Power of Putting Customers at the Center of Your Business, a leading book on customer experience strategy that showcases how companies can achieve competitive advantage through customer-centric innovation.

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