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Brian Carlson

Brian Carlson

  • 20+ years leading large health systems and private practices
  • Drove 110% revenue growth and 95% patient access improvement
  • Expert in operational efficiency and workforce retention strategies
  • VP, Patient Experience at Vanderbilt University Medical Center
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Questions to Ask Brian Carlson

Areas of Expertise

Listen to Brian Carlson on Wise in Five

EP. 27 "Culture Is What You Tolerate" One Leader's Approach To Patient Experience

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Industries

Healthcare
About Brian Carlson

Get to know your Advisor.

Brian reflects on the vital role of culture, collaboration, and compassion in transforming healthcare in The Changemaker Series, a series highlighting personal stories from leaders across industries who are driving meaningful change.

Changemaker Series: Brian Carlson

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Brian on CX Pulse Check Podcast

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Brian shares how lessons from customer experience can transform patient care—highlighting culture, design, and the everyday impact of healthcare professionals.